Delivery

Do you offer free shipping?

  UK shipping is free for orders above £20.00. International delivery is free for orders above £60.00. Orders placed after 9.00am Christmas Eve will begin to ship from 29th December. Christmas day & Boxing day, 27th & 28th Dec are UK public holidays.

How much is UK shipping if my order doesn't qualify for free standard delivery?

    UK standard delivery 48 tracked is £3.95 delivering in 2-3 working days after the date of dispatch. This excludes weekends and public holidays. Monday 25th May is a UK public holiday. All orders received after 1.00pm on Friday 22 May will start to ship out Tuesday 26 May.

How much is international delivery if my order doesn't qualify for free delivery?

  International tracked shipping is £10.00, this delivers in 5-10 working days to Europe. Delivery to the rest of the world is 10-15 working days.

Do you deliver to my country?

  We ship worldwide with exception of a few locations, if you cannot see your country listed please contact us for clarification.

When will my order be shipped?

  We ship Monday-Friday all orders are dispatched within 24 hours. Orders received on a Friday PM may be shipped on Monday. Monday 25th May is a UK public holiday. All orders received after 1.00pm on Friday 22 May will start to ship out Tuesday 26 May.

Will I have to pay customs charges if I am outside the UK?

  We are required by law to make a full declaration of your parcel contents to customs. Please check with your local customs department for further information.

My order has not arrived within your estimated timescale, what can I do?

  Whilst the majority of our orders will arrive within the quoted timescale, on rare occasions it can take a little longer. We work within the published Royal Mail guideline for delayed/missing post. If your order has not been delivered within our time scale estimate please allow 10 days for UK deliveries & 20 days for International deliveries. We are unable to supply a replacement until this time has passed. We thank you in advance for your understanding.