Free UK delivery until 30 September 2018

Delivery

Do you offer free shipping?

  UK shipping is free for orders above £35.00. International delivery is free for orders above £95.00

How much is UK shipping if my order doesn't qualify for free standard delivery?

    UK standard delivery 48 tracked is £3.95 delivering in 2-3 working days after the date of dispatch. This excludes weekends and public holidays.

How much is international delivery if my order doesn't qualify for free delivery?

  International tracked shipping is £12.50, this delivers in 5-10 working days to Europe. Delivery to the rest of the world is 10-15 working days.

Do you offer UK next day delivery?

  Yes next day delivery is £5.95, providing a 2 hour delivery window. This service excludes Islands, Highlands, Northern Island and Channel Islands. This service does not deliver Saturday, Sunday or on UK public holidays. This shipping option is suspended during periods of exceptional high demand.

Do you deliver to my country?

  We ship worldwide with exception of a few locations, if you cannot see your country listed please contact us for clarification.

When will my order be shipped?

  We ship Monday-Friday all orders are dispatched within 24 hours. Orders received on a Friday PM may be shipped on Monday.

Will I have to pay customs charges if I am outside the EU?

  We are required by law to make a full declaration of your parcel contents to customs. Please check with your local customs department for further information.

My order has not arrived within your estimated timescale, what can I do?

  Whilst the majority of our orders will arrive within the quoted timescale, on rare occasions it can take a little longer. We work within the published Royal Mail guideline for delayed/missing post. If your order has not been delivered within our time scale estimate please allow 10 days for UK deliveries & 20 days for International deliveries. We are unable to supply a replacement until this time has passed. We thank you in advance for your understanding.